On the Job Training (Trainee) - Front Office & Housekeeping

Kickstart your career in hospitality with Bobobox Mitra Indonesia in Bandung! As an On-the-Job Training (Trainee) for Front Office & Housekeeping, you'll dive into the dynamic world of our innovative lifestyle brand. This is your chance to learn from the best, gain hands-on experience, and grow into a skilled professional in a fast-paced environment.

In this role, you'll work closely with experienced team members in both Front Office and Housekeeping departments. You'll learn to manage guest check-ins and check-outs, handle reservations, and provide exceptional guest services. For Housekeeping, you'll assist in maintaining the cleanliness and comfort of our guest rooms, ensuring a pleasant stay for our valued guests.

📋 Tanggung Jawab Pekerjaan

• Assist in guest check-ins and check-outs, ensuring a smooth and efficient process.
• Handle guest reservations and inquiries, providing excellent customer service.
• Participate in daily room inspections and cleaning tasks, maintaining high standards of cleanliness.
• Learn and use hotel management software such as PMS (Property Management System) and CRM (Customer Relationship Management) tools.
• Support housekeeping staff in preparing guest rooms for check-in, including making beds, changing linens, and restocking amenities.
• Assist in maintaining a clean and organized workspace, adhering to health and safety protocols.
• Learn about and comply with hotel policies and procedures, ensuring a positive guest experience.
• Contribute to team meetings and training sessions, sharing insights and learning from experienced colleagues.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Passionate about the hospitality industry and eager to learn.
• Basic computer skills, including proficiency in using hotel management software.
• Ability to work in a team and follow instructions.
• Good communication skills, both verbal and written.
• Physical stamina to perform cleaning tasks and assist with guest services.
• Willingness to undergo training and development programs.
• Ability to work flexible hours, including weekends and holidays.

🛠️ Keahlian

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